Patients And Treatment Centers Benefit From Kipu Health's Patient Portal

The Kipu Patient Portal is an online resource for treatment and care information that is available in real-time to patients as well as guardians and guarantors

FREMONT, CA: "The patient portal is a game changer for treatment centers and their patients," said Sally Abu-moustafa, executive vice president of product management at Kipu. "With this level of insight and access to treatment plans, patients and their loved ones can easily view and react to key milestones on their care journey. With real-time information and provider access at their fingertips, the portal engages patients in their care plan which is crucial to positive outcomes."

To improve the quality of care for behavioral health patients, Kipu Health is coming up with Kipu Patient Portal, its technology partner for mental health and addiction service providers.

Patients and their authorized contacts can obtain information about treatment and care from the Kipu Patient Portal in real-time, improving their outcome and satisfaction with their treatment. By using a secure online platform, patients can access and exchange clinical and administrative documents, see appointments and medications, and engage in telehealth sessions from the comfort of their homes.

"The patient portal is a vital extension of our care experience so we're thrilled to be able to provide this access and convenience for our patients," said Melva Avila, EMR manager at Monte Nido and Affiliates. 

"By adding the ability for our patients and their caregivers to see their medical information and view appointments, we're delivering the comfort and support they need for a successful recovery."

By connecting directly to Kipu EMR, one of the most commonly used platforms in behavioral health, the Kipu Patient Portal allows users to share treatment-related information securely.

According to Abu-moustafa, the portal has already generated a lot of demand, with nearly 10,000 users registered during the beta-launch phase of the portal's development. She attributes this to the portal's ease of use and intuitive design. It also helps alleviate burdens on clinic staff by reducing the back-and-forth of information sharing through its real-time connection to the Kipu Electronic Medical Record (EMR) platform.

"With staffing shortages continuing to affect the entire healthcare industry, solutions like our patient portal have become increasingly important," said Paul Joiner, CEO of Kipu. "By giving patients access to information and facilitating communications and action items through the portal, we're bolstering staff with the support and efficiencies they need to concentrate on delivering the best care possible."