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New Directions Behavioral Health and Tridiuum Join Forces to Form an Industry-Leading Technology-Enabled Behavioral Health Company

Healthcare Business Review Healthcare Business Review | Friday, February 04, 2022
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This acquisition builds on New Directions and Tridiuum's previous successful relationship through their Florida-based initiative, which debuted in December 2021.


Fremont, CA: Tridiuum, a digital behavioral health startup, has been acquired by New Directions Behavioral Health, a complete behavioral health solutions provider. This collaboration creates a leading provider of technology-enabled behavioral health services, allowing New Directions' dedicated care teams to provide more direct and immediate access to providers for its more than 15 million members nationwide, resulting in increased quality of care through measurement-based outcomes.


Tridiuum expedites patient access to its most appropriate treatment by automating behavioral health screening, triaging, matching, and online scheduling via its simple system that can effortlessly connect with current platforms.


This acquisition builds on New Directions and Tridiuum's previous successful relationship through their Florida-based initiative, which debuted in December 2021. 


More than 450 people had been screened as of January 14, 2022, five weeks after the cooperation began, with the average time to first appointment being around four days. Compared to the current standard of care average of 25 days for a first appointment, the most challenging timeframes reach 90 days. In its initial phase, more than 100 provider practices have already joined the initiative, providing important physical and mortar alternatives and a solid national virtual presence to New Directions members.


"Since our founding more than 25 years ago, we've put our members first in everything we do through our work to navigate and support their behavioral health needs. With this transaction, we will be able to serve more members by combining Tridiuum's proprietary technology with New Directions' care management experience resulting in accelerated access to quality providers," said Shana Hoffman, Chief Executive Officer of New Directions. "This represents an incredible step forward in our mission of ensuring member access to the highest quality behavioral health solutions when demand is incredibly high. We are excited to welcome the talented team at Tridiuum to the New Directions family and to together deliver even smarter outcomes at scale to both new and existing members."


 


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